Closing a business email by showing appreciation is a nice way to end an email. Want to build rapport? While you might have a product or solution you want to push, you want to absorb as much information as possible to ensure you’re giving your prospects the right offer. For more information, check out our privacy policy. Are you interested in learning more about our product? Not only will your message be more memorable, but your prospects will be more motivated to respond. However, you want to be sure that the call-to-action you’re giving aligns with where the individual is in the sales process. Cengage, 2010) - "Business letters that begin with a first name--Dear Jenny--can close with a warmer ending [such as Best wishes or Warm regards ] than Sincerely ." After all, the subject line often determines whether or not a prospect opens the message in the first place. Beneath your letter closing, include your signature. By signing up, I agree to Copper’s privacy policy & terms of service. "Please let me know by [date] if you are ready to [next step]. On the other hand, someone ready to make a purchase probably doesn’t need a checklist PDF. "Simple" and "specific." For example, downloading a free ebook isn’t a big ask for someone in the awareness stage of the sales cycle, but they’re not likely to sign up for a free trial so early. Curiously, these emails tend to fall into a typical pattern (maybe they all went to the same email school or use the same Mailchimp template). Closing line “Thanks, and please let me know if you have any questions.” Explanation The line says to the employer, “I am interested in the position and ready to fire back an email or hop on the phone to answer any questions you might have.” The sentence is better than, “Thanks, and I hope to hear from you.” It shows you’re engaged and won’t sit back waiting for a response. ", 4. Here are some ideas of thought-provoking statements you can use to close an email: Ending your email on a statement rather than a question can help create a sense of urgency. This initiative can put some pressure on the prospect to commit and prevent them from disappearing. Here are a couple examples: 1. Did you already mention a customer who saw success with your product? In that case, consider using a semi-professional closing remark. What you write when you end an email makes a difference. Not only will your message be more memorable, but your prospects will be more motivated to respond. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '8b01120c-e721-4bc2-bdb6-484c287042cd', {}); A well-chosen question can turn a one-way exchange into a dialogue -- and talking with your prospect is always better than talking at them. ", "Did the ebook you downloaded change the way you think about [insert topic]? Who are your favorite artists? Have you tried [insert restaurant name]? 10 best letter closings for ending of a formal business letter. A toolbox is a simple idea – you just start keeping a list of common and useful expressions – perhaps on your desktop or in a notebook next to your keyboard? Remember to listen. A little bit of personalization goes a long way. ", 15. Too much choice can be overwhelming -- so if you want prospects to immediately take action, give them one or two concrete options. But, a close colleague or long-time friend? It’s easy to chalk this up to common sense, but there’s actually some fairly solid evidence behind email response rates and closing line clarity. Premium plans, Connect your favorite apps to HubSpot. Your email closing line sets the tone for how you end your message. Are you available on Wednesday 3 p.m. or Thursday at noon?". 17 Terrible Email Closing Lines 1) “Is [product] something you’d be interested in?” The answer might seem obvious to you, but the buyer needs more information before they can definitively say whether your product could be a good fit. ", "Two years later, that company was acquired for $30 million. Closing email phrases can be easily typed with help of Type Pilot. To help you write stronger emails that get more replies and conversions, here are some powerful email closing lines to use in different scenarios. A good prospecting email might be only four or five lines long. While an interesting subject line can improve your open rates and help get your message in front of more people, the action ends there. The closing of your business email. "I was watching a documentary about Alaskan polar bears this weekend. Did you ever try an employee referral program or social recruiting strategy? I'm tired of closing my emails with, "Regards", "Cheers", or, "Yours sincerely". You can use the same sentences in several places, but try to add variety if you can. Once you’ve created a sense of urgency, the prospect will naturally be inclined to see how your product can help. "What does your most productive day look like without a solution in place?". Should I write up my results? Yet a few stand out, especially in how they close … For example, a closing line might look like this: If you’re making an offer to run a report, don’t then turn around and try to sell them a high-priced package. Including a simple, specific call-to-action at the end of your email will drive the sales process forward. "I’ll send you a calendar invite/reminder about finalizing that paperwork on [date]. If a closing line can be so meaningful, so important, why are emailers squandering the opportunity, putting no thought in the closing? The last line of your email should make just as much of an impression as the first, and you should be giving an equal amount of attention to your email closing line as you are the subject line. If you write powerful sales email closing lines, the recency effect will amplify its impact. I look forward to hearing from you soon. may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused too.. "I saw your tweet about skiing last weekend. Sometimes a thought-provoking statement can get your prospects to stop what they’re doing and pay attention. The best email closing lines. When you identify commonalities, you make yourself more familiar and it can be easier to strike up a conversation. "Email me by [date] to confirm [next step]. It’s important to keep in mind that not all of these opening lines will be appropriate for every email you send. If it doesn’t work for them, you can always suggest something new. Make sure to include your contact information in your letter. Focus on building trust, listening to what your prospect is looking for, and ultimately giving them an action that moves them to the next phase of the sales funnel. "Some food for thought: Half of all local businesses don’t comply with the new regulations.". Your opening line can be anywhere from 20 percent to 30 percent of the entire message. Free and premium plans, Customer service software. It leaves readers with a memorable thought, prompts them to take action, or gives them a can’t-resist proposition that encourages them to reach out for more. Stay up to date with the latest marketing, sales, and service tips and news. The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. When you’re able to chat about your shared interests, it can be easier for prospects to open up to you about goals, challenges, or needs. Those who are concerned about being perceived favorably wonder about how to leave the appropriate tone, close with the intended meaning getting across as well as how not to look redundant by always including the same closing. We use cookies to ensure that we provide you with the best experience on our website. Closing lines for emails January 8, 2012 3:37 PM Subscribe. Who are your favorite artists? Copper is a trademark of Copper CRM, Inc., registered in the U.S. and in other countries. Use this opportunity to ask a question that helps create a dialogue with your prospects. Finding some common ground can help you establish an initial connection with your prospects. Read on for ideas for closing strong (and check out these terrible email closing lines so you know how not to end a message). The first Business Letters of the closing line should be capitalized and a comma is to be put immediately after it marking the end of the main part of the letter. It leaves readers with a memorable thought, prompts them to take action, or gives them a can’t-resist proposition that encourages them to reach out for more. Closing lines: Why do we need a closing line in a business letter or email? I happen to know a couple great ones -- would you like an intro? When you encounter sales objections, your prospect is essentially telling you how to sell to them—be ready with these smart responses to close the deal. You’ll need to prove that you’re valuable to their team, pleasant to work with, and worthy of their time. No credit card required. What was the application process like? See all integrations. While it takes more time to tailor each closing line to the specific prospect you’re connecting with, a more detailed and targeted message can increase conversions and help you significantly improve email replies. ", 9. "I saw your tweet about hiking the Appalachian Trail -- that’s impressive. Start your 14-day free trial today. The recency effect might not be too helpful at the grocery store, but it definitely works in your favor when emailing prospects. Here are some email closing lines that can help establish commonality: These kinds of closing lines require a bit of research on your prospect before reaching out. You don’t always need to end your emails with a question in order to get a reply. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '017d47c0-47f2-42d7-a2e3-3a2d39582899', {}); Originally published Apr 18, 2018 3:31:00 PM, updated September 15 2020, 27 Powerful Email Closing Lines That'll Intrigue Your Recipients & Prompt Responses, purposely insert invalid clauses in business contracts, 10 Sales Email Templates With 60% or Higher Open Rates, Here Are 5 Follow Up Email Examples (to Fix Your Follow Up Process), Write Better Sales Emails with These Copywriting Hacks from Calendly's Senior Content Marketer, "I've got a great checklist on [insert topic]. Plus, your email should end with a clear, specific, and relatively simple next step. I look forward to seeing you. However, you don’t want to overextend yourself or try to bait-and-switch your prospects. Aaron Ross, author of Predictable Revenue, swears by these closing lines: 25. ), you don’t need a formal sign off. ", "Is it currently a priority to improve [insert business goal]? This helps to get your foot in the door to then ask for bigger commitments further down the road. With these powerful closing lines, your message will linger. You may unsubscribe from these communications at any time. A closing line The last line of your email should not only share gratitude with the recipient for reading your message but also include a call-to-action or statement that will either motivate the recipient to respond or shows you anticipate a response. ", 17. Free and premium plans, Sales CRM software. Encourage your prospects to open up about the challenges they’re facing or the goals they’re looking to accomplish. ", 2. This blog post is a few years old but still timely: Liz Danzico makes us think about our Email Closing Lines. Ending with an interesting question is also valuable for learning more about prospects. To help you find the right words when you need them here are 20 great expressions for closing an email. This is particularly useful if you’re trying to stay top-of-mind to prospective customers who may still be considering your product or solution. You don’t want to push for an action or behavior beyond what your prospect is prepared for. In this article you will find a list of the most common Business Email Phrases in English. I look forward to hearing from you. Closing Off with a Signature First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. Have you tried Yamadaya on the Westside? "Looking forward to walking you through our POS tool. ", 12. Making a connection early on can also put your prospect at ease. The email closing line you select will depend on what outcome you’re trying to achieve. The closing line should be placed on the same line as the date and followed by the signature and printed name of the sender. See below for examples of both. (Jeff Butterfield, Written Communication . To find detailed information about how cookies are used on this website click Find out more. Letter Closings – How to End an Email (Examples) The closing of a business email doesn’t need to be lengthy, and it doesn’t need to be overthought. Thanks to the recency effect, people have the best recall for the last items on a list. Closing Remark: As discussed above, use a professional email closing, unless you are sending an email to a close friend or colleague. When you look at it from that perspective, it’s easy to see that it can be just as important as your subject line! Typically, you should use formal closing statements when dealing with new clients or recently converted clients. One solution that works for many people is to begin building a “toolbox” of useful phrases. Your email closing line is a great way to prompt prospects to share more information about their needs, challenges, and priorities. ". As a writer, you may revel in finding new ways to get your point across—to avoid communicating formulaically. Take a look at these hypothetical CTAs: 23. Closing line “Thanks, and please let me know if you have any questions.” Explanation. Learn how to generate more leads and revenue right from your inbox. Leave too much flexibility for prospects in making the decision, and they’ll delay it, providing time for doubt to set in and the effectiveness of your pitch to wear off. Getting people to slow down enough to actually absorb your emails is challenging. A simple offer that includes an introduction, a free report, or an analysis of the prospect's business acts as a “free sample” of what you’re capable of. ", 24. Do you have any tips for a beginner?". Even the most perfect sales call can be botched by inadequate closing phrases. The line says to the employer, “I am interested in the position and ready to fire back an email or hop on the phone to answer any questions you might have.” The sentence is … Just type a “key” and Type Pilot will substitute it with an appropriate phrase. As you read through them ask yourself two simple questions: 1. You’ll simultaneously add value and incentivize him to answer. ", 18. While you’re not encouraging a dialogue with your prospect, you’re giving them information that makes it clear why your product or service is important to them. In the past, have you tried encouraging current employees to share their thoughts? HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. After all, they are the very last thing the reader of your email will see. There’s one exception to the rule of always ending with professional email endings: If you don’t start your email with a salutation (“hi, “hello,” “hey,” etc. "I love ramen as well. "Did you know many lawyers will purposely insert invalid clauses in business contracts? For example: 21. Email Closing Statements As mentioned above, a professional closing statement or email closing sentence must be used unless the mail you are writing is going to your friend or a relative. Formal tones convey a sense of professionalism and help maintain your company’s image. Here are a couple of email closing lines that involve extending a simple offer to your prospects: Pointing out a minor problem and offering a solution can help you add value to your messages. Closings built around the word Respectfully typically show deference to your recipient, so use this close only when deference is appropriate." 1. “Regards” "Did you know most of your competitors already have a solution like this in place?". They’ll want to reach out to see what you can do to help. That’s why closings need to focus on a clear and specific action you want your readers to take. 14. Email closings are important, especially for business emails. ", 7. ", "I've also a fan of [type of music]. In sales, an effective closing phrase can make the difference between success and failure. ", 22. "I did some research, and I noticed your company’s Glassdoor reviews are fairly low. Written by Aja Frost Proper email closings is a key part of any successful message. I look forward to meeting you next Tuesday. ", 8. ", 3. You probably already have 2 or 3 sentences you reuse again and again. "Have you tried any of those strategies? We spend a lot of time focused on writing the perfect email subject line. Your email closing line sets the tone for how you end your message. Sound good?". "I noticed on your website that you just opened another location, which means you’re probably looking for sous chefs. "Did the ebook you downloaded change the way you think about prefab methods? Write closing typical closing lines like “See you then” for the kinds of emails below. "Is it currently a priority to improve customer wait times? Learn how to sell successfully over the phone—and avoid these 9 common mistakes. A professional email closing leaves the reader with a good impression of you and of your business. Free and premium plans, Content management system software. It’s just a word or a short phrase, followed by your signature, and yet finding the right tone to close your email often requires a surprising amount of thought and finesse. If this is an email letter, simply add your typed signature below your sendoff. Author and email etiquette expert Judith Kallos suggests that you use common sense when writing email closings. aligns with where the individual is in the sales process. No one wants to write emails prospects will forget in five minutes. Are you planning on seeing any on your upcoming vacation?". Use your final line to deliver a bonus tidbit about their results, like so: 19. Want me to send it your way? Check out these sample ones: 6. "Did you know most senior managers have never undergone leadership training? If you’re trying to set up a live training or call, offer the date and time rather than leaving it open. "According to this Deloitte report, smartphone shoppers are 14% more likely than non-smartphone shoppers to convert in store. We're committed to your privacy. If you’ve got a worrying statistic up your sleeve, put it in your last line to give it maximum impact. "Congratulations on being chosen to speak at INBOUND! Just like in our everyday life, people like to be appreciated. "After analyzing your site, I’ve found a couple places to improve design accessibility. Just what you want: another email! That’s where a surprising or thought-provoking statement comes in: Not only will it grab your prospect’s attention in the moment, but it’ll leave your message on her mind the rest of the day. To make a stronger impact, pay close attention to where your prospect is in the sales funnel and what information they might need at that stage. If you write powerful sales email closing lines, the recency effect will amplify its impact. So, if your letter is actually a hard copy, leaving some space under the end of the letter will be enough for your signature to fit. 30 Email Opening Lines that Work Read on for ideas for closing strong (and check out these terrible email closing lines so you know how not to end a message). - to make a reference to a future event - to repeat an apology - to offer help 10 Good Closing Lines: If you require any further information, feel free to contact me. Here are some CTAs you can use to end your emails: Make your call-to-action as clear and simple as possible. Never leave your prospect without a clear idea of what to do next. The body of your email might well be perfect, but it can all go awry if you use the wrong sign-off. The email closing line you select will depend on what outcome you’re trying to achieve. ", 10. In case of you a personal email, we recommend semi- professional statements or remark because there is a scope of being lenient. Ending your emails with a statement, fact, or just some food for thought can make prospects think about your message for the rest of their day. How long have you been into backpacking? Marketing automation software. Aside from serving as a closing, this kind of closing also leaves the recipient feeling good. For example, if a prospect has downloaded an ebook from you, base the questions you ask on the content they’ve already engaged with. The operative words? ", 13. ", 16. "Are you ready to discuss pricing, or would you like me to hop on the phone with your legal team? ", 26. So, let me show you how I got through my confusion. ", 5. We often hear how writing emails in English can cost just too much time. There are so many ways to end business e-mails and it’s quite easy to get confused on which closing remark to use for what e-mail. ", "I love ramen as well. HubSpot also recommends upgrading your email signature using our free Email Signature Generator. Your email closing line can be a great way to introduce your products or services to a prospect without seeming overly pushy. A product specialist will contact you soon. Ask about a commonality or something about the prospect you found during research. It’s like an Irish exit at a social gathering — it happens sometimes, and everyone understands. You can change your cookie settings at any time. ", "Food for thought: Half of [insert type of business] don't comply with new regulations. Want me to send it your way? But email subject lines don’t convince people to convert––the closing line does. An unprofessional email closing has the opposite effect.